At Fragrances.email, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
Account Information
When you register for an account, we collect your name, email address, phone number, and company details.
Usage Data
We automatically collect information about how you interact with our platform, including pages visited, features used, and time spent on the service.
Inventory & Pricelist Data
We store the product catalogs, pricelists, pricing information, and customer data you upload to manage your fragrance business.
2. How We Use Your Information
- To provide, maintain, and improve our platform and services
- To process orders and facilitate transactions between vendors and buyers
- To send you service-related notifications and updates
- To respond to your inquiries and provide customer support
- To detect, prevent, and address technical issues or fraud
- To generate aggregated, anonymized analytics to improve our services
3. Data Sharing & Disclosure
We do not sell your personal information. We may share your data only in the following circumstances:
- With your consent: when you explicitly authorize sharing
- Order fulfillment: buyer information is shared with the vendor when an order is placed through a pricelist link
- Service providers: trusted third parties that help us operate our platform (e.g., hosting, email delivery), bound by confidentiality agreements
- Legal requirements: when required by law, subpoena, or government request
4. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS), secure storage, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
6. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability: receive your data in a structured, machine-readable format
7. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
8. Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email.
10. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at contact@fragrances.email.